The Application History section provides a detailed command history for a specific application, including which devices the commands were sent to and the status of each command. This feature is particularly useful for troubleshooting deployment issues.
What Will You Learn?
- How to locate an application
- How to access the application history
Viewing the Application History in Mobile Guardian
Locating an Application
- Log in to Your Dashboard
- Log in to your Mobile Guardian School Dashboard.
- On the left-hand side navigation panel, click on “Applications.”
- Use the search bar to find the application you want to view the history for.
- From the search results, click on the application you want to view the history for.
Accessing the Application History
- Click on the “History” Tab
- Once you are on the application details page, click on the “History” tab.
View the List of Messages
- You will now see a list of messages related to the application, listed per device. This includes the command history, the devices the commands were sent to, and the status of each command.
Example Use Case
An administrator can use this feature to verify if a command to remove the Mobile Guardian application has been successfully sent to a specific device. This helps in identifying and troubleshooting any deployment issues.
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