The Device detail view shows the information for a specific device. To see the device detail, please click on the icon and the detail screen will appear. The following video is a quick tour around this view:
This view allows the user to do the following:
- View all the device information available to Mobile Guardian (please note that this my vary depending on which OS is being used for example).
- Add a tag to the device directly from this view (either select an existing tag or create one to assign). This removes the need to go out and complete this elsewhere.
- See the device name, OS version, as well as which profile is currently active on the device.
- See all the icons for a quick summary of the following: Battery life, School-owned or Home-owned, if he device has been Provisioned, if the device is Enrolled, if the device is Supervised (iOS), if activation lock has been enabled, if a personal hotspot has been enabled, if the Mobile Guardian app has been installed, if Web filtering has been enabled, if Do not disturb has been enabled, if push notifications have been registered, if certain notifications are allowed.
- Select specific device actions (again, this is dependent on what actions the device is able to perform):
- The Mirror device action is only for Apple Air Play and will only show if the user has configured their Apple Air Play in the Settings menu.
- Current Status Tab: This shows the summary view of viewed URLs, Notifications, blocked apps and the location of the device (please note that the Mobile Guardian App needs to be installed and have location settings enabled for this to wrk to its full potential).
- Device Information Tab: This shows the detailed device information we have received from the device. (this also may vary based on device and OS version). Model, network details, security information, display name, an device status. Device status is used when the device has been lost, stolen, etc and then this is added to the device inventory list for the user to then manage as a separate exercise.
- Installed Applications Tab: This shows all the applications installed on the device as well as if there are any issues with any installation. The user can remove the application from the device by selecting the trash icon, or they can re-push the application to the device by clicking on the cloud icon. There is also a Sync Missing Applications button which allows the user to sync all missing applications to the device in bulk.
- Profiles Tab: This shows the list of profiles created and which ones are currently active.
- History Tab: This is used as an audit log showing the actions performed on the device; when profiles became active, when applications were installed or removed, when the device was created, etc.
- Browser Tab:This shows the list of websites that have been accessed over the selected period of time (Past 24 hours, Past week, etc).
- Location Tab: This shows the location of the device and is a very powerful feature. If used to track the location over time then it will give the location points a differing time periods for the user to track the location route of the device over the select period (Day, Past 24 hours, Past week, etc).
The Device detail view helps the user drill down into more information which could be used for troubleshoots, additional diagnostics or incident reviews.