The following Windows Device Actions allow administrators to instantly push configuration updates, communicate with users, or secure hardware in the event of loss or theft. These tools ensure that every Windows device remains aligned with your organisation’s educational or enterprise policies.
Device Actions
| Action | Description |
| Refresh Device | Triggers a sync to reapply all current profiles, restrictions, and settings from the dashboard to the device. |
| Restart Device | Sends a policy to restart the device. The device will display a prompt advising it will restart on the next device check-in. |
| Install Updates Now | Install the latest cumulative update on this device. Until it has it, its update policy is overridden: installed as soon as it downloads, and a restart forced after a day's warning, even in active hours. |
| Remove MDM | Sends a policy to remove the MDM on the device. The MDM will be disconnected and removed from the device upon the next device check-in. |
| Wipe | Sends a policy to wipe the device. The device will display a prompt advising it will reset on the next device check-in. |
| Message | Opens a text box to push a custom message directly to the device screen. |
| Disable Device | Remotely disables the hardware, preventing any further use or login. This is typically used for devices that have been reported lost or stolen. |
| Unlink Device | Unlinks the device from the linked Parent account |
| Assign to Teacher Group | Moves the device into a pre-configured "Teachers Group," applying the specific permissions and app suites associated with the Teacher Group. |
All Policies apply upon device check-in
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