To enrol a DEP device and set up DEP on the edMesh dashboard, you will need to Erase all content and settings (Factory Reset) on your device and follow specific setup screens. Below are the important steps you must select during the setup to ensure proper enrollment:
What You Will Learn:
- The screens required to confirm the device has enrolled with DEP
- How to set up the device after you have Erased all content and settings (Factory Reset)
Important Steps During Setup:
I. Erase all content and settings (Factory Reset):
Ensure the device is reset to its factory settings.
II. Follow the Setup Screens:
After resetting the device, follow the on-screen instructions.
III. Allow Location Services:
When prompted, allow location services.
IV. Set Up Display and Preferences:
Configure the display and other preferences as required.
V. Confirm Enrollment:
Once you have synced the device to your dashboard using your DEP token, they will appear greyed out. This indicates they are not currently enrolled and will need to be reset.
By following these steps, you will confirm that the device is properly enrolled with DEP and set up correctly after a reset. If the devices remain greyed out, ensure they have been reset correctly and follow the setup screens again.
Depending on the screens you selected in Apple Configurator 2, the device will prompt you to complete various setup steps, such as allowing location services and setting the display preferences. Here is a detailed guide to ensure your device is properly enrolled:
Step I: Start with the Hello Screen
After resetting the device, you will see the Hello screen. Press the home button to open as prompted on the screen.
Step II: Configure Initial Setup
You may encounter additional configuration steps, which you should complete. The next crucial step is to connect to your network.
#Note: Connect to an unfiltered network or one that does not block access to the Apple DEP server to successfully retrieve the DEP configuration.
Step III: Apply Remote Management Configuration
Once connected to Wi-Fi, the next screen will be the Remote Management screen. Apply the configuration by clicking "Next."
Step IV: Retrieve Configuration
The screen will automatically transition to "Retrieving the configuration."
Step V: Provide Necessary Permissions
The Mobile Guardian application will prompt you to allow location access and other required permissions. The final screen will be the Welcome Screen.
Step VI: Complete Setup
Once you have applied the configuration, the device will install the Mobile Guardian application. Your dashboard should now show the device as enrolled.
Congratulations! You have successfully enrolled your device with DEP and set it up using Mobile Guardian.
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