After setting up Android EMM for your organisation, achieving full control over your devices requires performing a factory reset. This step ensures the highest level of enterprise device management.
Device Enrollment Instructions
Power On the Device:
- Power on the factory-reset Android device. When presented with the Google sign-in screen, enter the email address and password of the employee assigned to the target Organisational Unit.
Sign In with Employee Credentials:
- Input the employee's credentials and accept the terms of service ("I Agree").
Steps and Screens may vary depending on the device.
If prompted for “How will you use this phone”
- Select the option to “Use for work” or “Work”
Install Management Application:
Follow the on-screen prompts. When asked to install the Mobile Guardian application, select Install.
Set Up Management:
On the Setup Management screen, verify that Set up managed device is selected, then tap Set Up.
Acknowledge Privacy Notices:
Select Next or acknowledge all policy notifications that appear.
Scan QR Code for Enrollment:
- On a separate computer or tablet, open the Mobile Guardian dashboard and navigate to Devices > Add New Device > Android.
- Select your region and click Scan.
- Using the Android device, scan the displayed QR code (or manually enter the activation code provided below the code).
Complete Activation:
Enter the device name, accept the Privacy Policy and Terms & Conditions, and tap Activate.
Enable Required Permissions:
Once the Mobile Guardian app opens, grant all necessary permissions—including Location Services and Device Administrator access—to ensure full management functionality.
Verify Device Enrollment:
- On the device: Open the Mobile Guardian app menu (top-left corner) and select About. Confirm that the organisation name and active policy profile are displayed correctly.
- On the dashboard: Go to All Devices in the Mobile Guardian dashboard to confirm the new device appears.
Verify Employee Assignment:
Navigate to the Employees section in the dashboard to confirm that the employee account and associated device are properly mapped.