iOS 12.2 and above enroll via QR code or URL

Since the latest iOS update to iOS 12.2 and above the enrollment of iOS devices using the QR code or URL method has changed.

On the Mobile guardian dashboard please navigate to Devices > Add new school device > select iOS

When you have scanned the QR code or entered the URL from the enrollment instructions on the Mobile Guardian Dashboard you will need to complete the enrollment with the following steps.

Step 1.

Select Allow

Step 2

After it says profile downloaded select close

Step 3

You should now be able to see the downloaded profile in setting. You will then get a popup automatically

Step 4

Please select "Install"

Step 5

On the next screen please select "install" again

Step 6

On the next screen please select "install" again

Step 7

Once you have completed the install you will be taken back to the first screen, select "Allow"

Please close all open applications.

Step 8 

Select Close again once it shows Profile Downloaded.

Step 9

GoTo Settings and if you see a profile still open select cancel on the top left.

Step 10

Select Profile Downloaded again and select Install on the top right.

Step 11

Select Install on the top right again.

Step 12

Select Trust when prompted for Remote Management.

Step 13

Select Done.

Step 14 

When prompted for app Installation select Install.

You have now completed the enrollment process.