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Technical Pre-Requisites

Mobile Guardian Developer
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  1. Overview

Getting started with Mobile Guardian is quick and easy but does require some simple pre-planning in order to allow you to start managing your devices.

  1. Key Questions

What operating systems are you onboarding?

Please take a look at OS-specific sections below.

 

Do you operate a Global Proxy? 

If so, this information must be configured in the BASELINE profile within your Mobile Guardian Dashboard.  It is essential to add this information (and any required certificates) in BEFORE onboarding your devices to allow them to communicate with your network.

 

  1. Network Pre-requisites
  • An 802.11 wireless network that is open or using a Pre-Shared Key (PSK)
  • Ports that need to be open for registration. 80, 443
  • Essentially TCP ports 5223, 2195, 2196, 443 (5223 and 443 for enroll and control. Rest of are for MDM servers). For information on Apple devices. Please click here.
  • For Android and Chrome: Outbound TCP connections on ports 5228-5230
  • Schools utilizing SSL-inspecting proxies will need to add a temporary network without SSL interception in order to configure tablets.
  • Schools need to ensure consistent connectivity and sufficient bandwidth is available for any initial deployment of apps

3.2 OS-Specific Areas

iOS

Are you enrolled in DEP (Device Enrollment Program)?

  • If so, then need to set up to point to Mobile Guardian
  • If not in DEP, access to Apple Configurator 2 (and Mac to run it on)

Do you have a VPP (Volume Purchase Program) account?

  • If so, log into your account here and download the token.
  • If not then ensure you have the details of the Apple ID used to purchase apps

If you are onboarding more than 10 devices, then you will need to make use of the Apple Push Notification Service. Ensure you have a school-controlled Apple ID that can be used for this.

Android

For managing Android devices, the following will be needed or need to be considered.

Note: Specific applications may have additional requirements.

 

Chromebooks

For managing Chromebooks, the following will be needed or need to be considered.

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