School link procedure

Dear Parent

As part of our ongoing commitment to e-safety, the school has decided to partner with Mobile Guardian to manage and monitor smartphones and tablets.  The software allows the school to manage devices on school property and during school hours. However, the responsibility to manage your child’s device outside school hours lies with you. There are no additional fees for you to pay as part of the service.

To comply with school policy and in accordance with our User Acceptance Policy on the use of mobile devices on school property, we would ask that you follow the steps below.

For Android devices

1. Go to the Google Play Store and search for the Mobile Guardian app.
2. Download the app onto your child’s smartphone or tablet.
3. Go to the Mobile Guardian website, click on the “create new account” link, and register for a parent account.
4. Once registered, you will be directed to the parent dashboard.
5. Click on “Register new device”, then click on the Android tab seen below:6.
6. Scan the QR code. If the device does not have a camera you can rather enter the unique registration code.
7. The new device will now be linked to your account and appear on the dashboard.

For iOS devices

To optimally use Mobile Guardian for Home, the iOS devices have to be supervised. To find out how to supervise your iOS device, click here. Otherwise, continue with the enrollment.

1. Go to the Mobile Guardian website, click on the “create new account” link, and register for a parent account.
2. Once registered, you will be directed to the parent dashboard.
3. Click on “Register new device”, then click on the iOS tab seen below:

(With iOS 11, the iOS Camera app now supports QR code scanning. This makes enrolling devices even simpler, as users can use their camera to scan a QR code and enroll their devices).

4. Open Safari and enter your enrollment URL as per step one on your parent Dashboard

5. Follow the steps on the device, which will guide you through the enrollment.

6. The Mobile Guardian application will be pushed to the device, you may be prompted to allow installation. Once installed, open the application and approve the requests for access to information.

7. The new device will now be linked to your account.

Note - if the app doesn't automatically push out to the device after enrolment, please 'refresh' the device from the actions button on the dashboard.

Linking to our school

If you have been provided a linking code for your child's school, you may use this to link your child's phone or tablet to the school account. This will allow it to be used within the school environment while allowing you full control outside of school hours.

1. On the Parent Dashboard, click on “Link to school” below the child or device name.
2. Select the tab with the school name to link the child's device or select the “School not listed” tab to enter the school link code:

Your child’s device is now linked to the School Dashboard and part of our e-safety program designed to maximize protection for all students.

As a reminder, you manage the profile settings for your child’s device outside school hours. Please familiarise yourself with how to set up profiles and manage your child’s device. There is also advice for parents on Mobile Guardian’s website that you may wish to refer to. If you need any help please contact Mobile Guardian at support@mobileguardian.com

Yours faithfully,

Mobile Guardian Support