Renewing Apple Push Certificate

To renew your APNS Certificate:

(This process is very similar to creating a new certificate but with some small changes – our walkthrough for creating new certificates can be used as a reference but please note the changes in the following instructions. The critical difference is that the existing certificate must be renewed, and re-uploaded into the Dashboard. If a new certificate is created then you will need to re-enrol all your devices again)

 Please be sure to follow these instructions carefully, as mistakes can cause the original certificate to be lost, requiring manual re-enrolment of every managed device. Prior to the start of this process, we strongly recommended downloading the existing certificate from identity.apple.com as a backup in case anything goes wrong.

 On your Mobile Guardian Dashboard, go to Settings, iOS MDM Settings

1. From the Apple MDM Push Notifications Certificate section, download your Certificate Signing Request (.CSR) from the box on the right-hand side and save to a convenient location
2. Go to Apple Push Certificates Portal by selecting the link Apple Push Certificate Portal on the school under step 2 and sign in with you Apple ID used to create the APNS certificate.
3. Find your certificate which is nearing the expiry date and click Renew
4. In the section that says Vendor Signed Certificate Signing Request, click choose file and select the .csr you downloaded earlier and click upload.
5. The next page confirms that the certificate was renewed successfully, click download to get your new token.
6. Back on the Mobile Guardian dashboard, iOS MDM settings page,
7. Click Update/Renew Certificate under the APNS section.
8. Enter your Apple ID and select the newly downloaded token.
9. Click update certificate to upload and renew.
10. You can test this has completed successfully by clicking Test Certificate