Users overview

Within the Mobile Guardian system, users are key entities that can be seamlessly connected to other entities, such as devices, through the use of tags. Mobile Guardian distinguishes four primary user types within each school:

1. Administrators
2. Teachers
3. Parents
4. Students (located in a distinct "Students" menu item on the dashboard)

On the Mobile Guardian dashboard, you'll find the Users page within the User Management menu. Administrators, Teachers, and Parents are grouped in this section because they possess varying levels of access to Mobile Guardian's dashboard features. In contrast, students are treated separately as they do not require dashboard access to configure profiles and other tasks.

Each user type has unique needs, and these needs have been carefully addressed through the roles and responsibilities configured for each user.

Administrators

Administrators have full access to all functionalities within the Mobile Guardian dashboard. Typically, an IT manager at the school utilises Mobile Guardian to its fullest extent. In the User section, only Administrators can:

• Invite Users (including other Administrators, Teachers, and Parents)
• Assign Roles
• Reset Passwords
• Edit User Details
• Delete Users

Teachers

Teachers have access to class-related functionalities that empower them to manage devices within the classroom or lesson context. A Teacher user can:

• Add and Manage Classes
• Add Devices to a Class
• Manage the Students in the Class
• Oversee in-classroom interactions, such as messaging individual students or groups, providing eyes-up instructions, locking devices, mirroring devices to an Apple TV, enabling single-app mode on devices, and more.
• Push content and applications to students' devices within the classroom.

Parents

Parents have access to a limited set of functionalities, whether as standalone users or when linked to a school. When linked to a school account, parents typically assume device ownership after school hours. A Parent user can:

• Add or Link a Device to the Parent Account
• Link a Device to the School Account
• Manage Zones (Setting up Location)
• Manage Time and Date Settings (Schedules)
• Enforce Device Restrictions

Students

Students represent a distinct user category as they cannot access the Mobile Guardian dashboard. They primarily serve as identifiers in schools implementing 1:1 device management policies. Students can be seamlessly synchronised from an existing database or uploaded in bulk if required. For added convenience, students can be authenticated using external directories, ensuring that their profiles remain intact with specific credentials even when devices are shared.

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