Users overview

Within the Mobile Guardian system, users are key entities that can be seamlessly connected to other entities, such as devices, through the use of tags. In the context of each school, Mobile Guardian distinguishes four primary user types:

1. Administrators
2. Teachers
3. Parents
4. Students (located in a distinct "Students" menu item on the dashboard)

On the Mobile Guardian dashboard, you'll find the Users page conveniently located within the User Management menu. Administrators, Teachers, and Parents are grouped in this section because they possess varying levels of access to Mobile Guardian's dashboard features. In contrast, Students are treated separately as they do not require dashboard access for configuring profiles, among other tasks.

Each user type has unique needs, and these needs have been carefully addressed through the roles and responsibilities configured for each user.

Administrators:

Administrators enjoy full access to all the functionality offered within the Mobile Guardian dashboard. Typically, an IT manager at the school utilises Mobile Guardian to its fullest extent. In the User section, only Administrators possess the ability to:

• Invite Users (including other Administrators, Teachers, and Parents)
• Assign Roles
• Reset Passwords
• Edit User Details
• Delete Users

Teachers:

Teachers are equipped with access to class-related functionalities that empower them to manage devices within the classroom or lesson context. A Teacher user is capable of:

• Adding and Managing Classes
• Adding Devices to a Class
• Managing the Students in the Class
• Overseeing in-classroom interactions, which often include messaging individual students or groups, providing eyes-up instructions, locking devices, mirroring devices to an Apple TV, enabling single-app mode on devices, and more.
• Pushing content and applications to students' devices within the classroom.

Parents:

Parents have access to a limited set of functionalities, whether as standalone users or when linked to a school. When linked to a school account, parents typically assume device ownership after school hours. A Parent user can:

• Add or Link a Device to the Parent Account
• Link a Device to the School Account
• Manage Zones (Setting up Location)
• Manage Time and Date Settings (Schedules)
• Enforce Device Restrictions

Students:

Students represent a distinct user category as they cannot access the Mobile Guardian dashboard. They primarily serve as identifiers in schools implementing 1:1 device management policies. Students can be seamlessly synchronised from an existing database or uploaded in bulk, if required. For added convenience, students can be authenticated using external directories, ensuring that their profiles remain intact with specific credentials even when devices are shared.